Accessibility Statement

Our Commitment to Accessibility

HL Hunt Credit is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard navigation
• Screen Reader Compatibility: Our website is designed to work with common screen readers
• Alternative Text: Images include descriptive alternative text
• Color Contrast: Text and interactive elements meet minimum color contrast ratios
• Resizable Text: Text can be resized without loss of content or functionality
• Focus Indicators: Visible focus indicators for keyboard navigation
• Form Labels: All form fields have associated labels
• Skip Links: Skip navigation links to bypass repetitive content
• Semantic HTML: Proper heading structure and semantic markup
• ARIA Landmarks: ARIA landmarks to identify page regions

Assistive Technology Support

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation
• Switch devices and other alternative input devices

Browser Compatibility

Our website is designed to work with the most recent versions of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

For the best experience, we recommend using the latest version of your preferred browser with the latest updates installed.

Alternative Access

If you are unable to access any content or use any features on our website due to a disability, please contact us. We are happy to provide information and services through alternative means:

• Phone support with trained representatives
• TTY/TDD services for deaf or hard of hearing customers
• Large print documents upon request
• Braille documents upon request
• In-person assistance at partner locations

TTY/TDD Services

For customers who are deaf or hard of hearing, we offer TTY/TDD services. Please call 711 to reach the Telecommunications Relay Service, and the operator will connect you with our customer service team at 1-800-HUNT-CREDIT (1-800-486-8273).

Ongoing Efforts

We are committed to maintaining and improving the accessibility of our digital properties. Our ongoing efforts include:

• Regular accessibility audits and testing
• Training for content creators and developers
• Incorporating accessibility into our design and development processes
• Engaging with users with disabilities to gather feedback
• Monitoring emerging accessibility standards and best practices

Third-Party Content

While we strive to ensure accessibility of all content on our website, some third-party content, features, or functionality may not be fully accessible. We work with our third-party providers to improve accessibility and encourage you to contact us if you encounter any accessibility barriers with third-party content on our website.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When contacting us about accessibility issues, please provide:

• The URL or page where you encountered the issue
• A description of the issue you experienced
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up with you

Formal Complaints

If you wish to file a formal complaint about the accessibility of our website or services, please send your complaint in writing to our Accessibility Coordinator at accessibility@hlhuntcredit.com or by mail to HL Hunt Credit Corporation, Attn: Accessibility Coordinator, 2100 McKinney Avenue, Suite 1500, Dallas, TX 75201. We will investigate your complaint and respond within 30 business days.